Documentation

Guides and references for setting up and operating your property on Elersa.

Getting Started

  • Platform overview
  • Creating your property
  • Inviting your team
  • First reservation

Reservations

  • Booking management
  • Calendar and availability
  • Room assignment
  • Guest association

Guest Management

  • Guest profiles
  • Preferences and notes
  • VIP tiers
  • Stay history

Rooms & Housekeeping

  • Room setup
  • Status management
  • Housekeeping workflow
  • Maintenance

Smart Locks & Access

  • Supported hardware
  • Provisioning credentials
  • Access lifecycle
  • Troubleshooting

Wi-Fi Management

  • Network setup
  • Guest provisioning
  • Supported hardware
  • Credential lifecycle

POS & Payments

  • Elersa POS setup
  • Payment processing
  • Guest folios
  • Multi-outlet configuration

Automation

  • Creating rules
  • Triggers and actions
  • Conditional logic
  • Templates

Integrations

  • Available integrations
  • Installation
  • Configuration
  • API reference

Documentation is actively being expanded. For specific questions, contact our team.