Guest Experience
Revenue that arrives at exactly the right time.
Elersa delivers upsell offers when guests are most likely to accept — timed to their stay, tailored to their profile, and fulfilled without staff intervention.
Automated fulfilment
Offer, accept, done — no staff in the loop.
When a guest accepts a late checkout, Elersa captures payment, extends door access, updates the stay, and notifies housekeeping. The entire chain executes in seconds.
24 hours before checkout
Late checkout offered to guest
Guest accepts
Payment captured automatically
Stay extended
Door access extended
Housekeeping notified
Revenue categories
Five ways to grow ancillary revenue.
Room Upgrades
Offer available higher-category rooms based on occupancy and guest profile.
Early Check-in
Let guests arrive on their schedule — charge accordingly when rooms are ready.
Late Checkout
Extend stays with one tap. Access and housekeeping adjust automatically.
F&B Experiences
Dinner packages, tasting menus, breakfast add-ons — surfaced before arrival.
Property Add-ons
Parking, pet fees, spa credits, minibar packages — bundled or à la carte.
- Guest-specific offers based on stay and profile
- Automated timing — before arrival, mid-stay, pre-checkout
- Payment captured at acceptance with no manual processing
- Door access extended automatically for late checkouts
- Stay dates and housekeeping schedule updated in real time